Improving customer experience with real time data availability
The UK’s largest grocery retailer required continuous availability and performance between two clusters to guarantee a positive experience for their millions of online shoppers. They required bidirectional replication with different paths replicating in both directions.
The retailer found WANdisco Fusion® was the only enterprise grade solution that enabled continuous availability and consistency across their two locations whilst making use of the multiple Membership concept in Fusion to allow different paths to have different primary sites.
- The former standby cluster is now fully active enabling the retailer to process online orders at both data centers, improving customer experience.
- The retailer can now run real-time data analytics to track customer behaviour and anticipate demand at store level and support eStore customers.