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Thread: Please read before asking for help with a problem

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  1. #1
    Junior Member Site Admin
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    Apr 2011
    Location
    Sheffield, South Yorkshire
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    Exclamation Please read before asking for help with a problem

    Greetings one and all,

    I'd like to say how delighted all the team are with the very positive response we've gotten from users about uberSVN. That said, we're equally glad to get feedback when things haven't gone quite so well. Hey, nobody gets everything right first time, right? The faster we learn about the problems that you're having, the faster we can fix them or help you work around them. We're a small team, though. So it really, really helps if, when reporting problems you include the following stuff:


    • Version and Build of uberSVN you're using.
    • Is your current version a fresh installation or have you performed an update.
    • If you've done an update, which version did you update from?
    • Operating system. If it's Linux, which distribution/version.
    • Web browser, again, stating the version.



    Thanks for choosing uberSVN and thanks for your patience while we try and make it perfect.
    Mark Lucas
    Technical Writer
    WANdisco plc

    Join us this October at Subversion Live 2012 for two days of best practice SVN training, networking, live demos, committer meet and greet, and more! Space is limited, so get signed up today!

  2. #2
    Please show me how to know the current version of installed UberSVN on my machine (Ubuntu 11.04)

  3. #3
    Junior Member Site Admin
    Join Date
    Apr 2011
    Location
    Sheffield, South Yorkshire
    Posts
    21
    Hi namgivu,

    You can see the version and the build of your installation by checking the bottom of the screen, like so:

    Mark Lucas
    Technical Writer
    WANdisco plc

    Join us this October at Subversion Live 2012 for two days of best practice SVN training, networking, live demos, committer meet and greet, and more! Space is limited, so get signed up today!

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