Subversion Support | Subversion Training | Subversion Consulting
Subversion Support Levels
WANdisco offers three levels of support subscription for Subversion to help reduce the risks of deploying an open source product.
| Program Levels | |||
|---|---|---|---|
| Services | Silver | Gold | Platinum |
| Subscription to Subversion Support | $4,995 | $9,995 | $29,995 |
| Technical Support | |||
| Support Hours | 8x5 Choice of US/Pacific or India Standard Time |
12x5 Choice of US/Pacific or India Standard Time |
24x5 US/Pacific Time Only |
| Online Case Tracking | 24x7 | 24x7 | 24x7 |
| Phone Support | |||
| E-mail Support | |||
| Response time SLA - Top Priority [P1] | 3 hrs | 2 hrs | 1 hr |
| Named Contacts | 2 | 3 | 2/250 users |
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